State Archival Service of Ukraine
    State Archives of Donetsk Oblast
 
 
 
 


    Яндекс.Погода

Appeals of Citizens


 
General information


State archives of Donetsk oblast pays great attention to requests of individuals and legal entities, aimed at ensuring their rights and legitimate interests.
Working with citizens in Rosaryville is conducted in accordance with the requirements of the law of Ukraine "About applications of citizens", Decree of President of Ukraine from 07.02.2008 № 109/2008 "About Prime measures for ensuring realization and guaranteeing a constitutional law on the appeal to bodies of state power and bodies of local self-government."
the execution of the decision of the Cabinet of Ministers of Ukraine from November 07, 2014, № 595 "on Some issues of financing budget institutions, the payment of social benefits to the population and the provision of financial support to individual enterprises and organizations of Donetsk and Lugansk regions", the order of the Chairman of regional state administration on October 20, 2014 № 644 "On amendments to order of the Chairman of regional state administration on July 29, 2014 No. 590" the state archives of Donetsk oblast was re-registered in Kramatorsk, the actual location in the city of Kostiantynivka.
state Archives of the region have suspended activity using archival documents 08.12.2014, due to the fact that the documents remained in the city of Donetsk, in the territory temporarily uncontrolled authorities of Ukraine.
In this regard, the archive references are not given. In response to the requests of the citizens free of negative response about the impossibility of identifying information on the funds georgelabeast.

work with citizens in Rosaryville assigned to the Department of using of documents ' information.

Department of using of documents ' information state archives of the region:

* carries out reception of citizens;
* ensures execution of requests of legal entities and individuals;
* provides access to public information;
* provides consultations by phone - (06272) 2-15-42;
* provides advice by email - archive_dn@arch.gov.ua.

During the consideration of citizens ' requests in the first queue are requests to the least socially protected layers of the population, Heroes, the disabled and veterans of the Second world war, liquidators of the Chernobyl accident, large families, single mothers and other citizens who need social protection and support.
Issues of work with citizens ' appeals are considered annually at meetings of collegehospitals.The state archives of the region informs about the status of work with citizens of Donetsk regional state administration and the State archival service of Ukraine.


Queries labor topics

Documents on personnel (orders, personal accounts, personal records, statements, payroll) are stored in the enterprises, institutions, organizations for over 75 years and not be kept in the state archive.
Therefore, to confirm length of employment, wages, study should contact the place of work, study.
If the institution, organization, company reorganized, it is necessary to refer to the successor or to the institution of the highest level. If the institution, organization, enterprise is liquidated, the documents shall be deposited in the archives of labor and urban district councils or in private archives.
If an institution, organization, enterprise liquidated, the documents shall be deposited to labor archives of city councils, or labor archives district councils, or to private archives.


The personnel documents of the party and Komsomol bodies (regional, city and district committees and young Communist League) remained in Donetsk, in the territory temporarily natkonal bodies of state power of Ukraine. Today, for all queries about the confirmation of seniority, wages in these documents of the state archive provides the official answer is that these documents are temporarily natkonal site.



The list of liquidated enterprises of the Donetsk region, the documents on staff which are stored in the workplace and in private archives and the successors

The list of liquidated enterprises of the Donetsk region, the documents on staff which are stored in the workplace and in private archives and the successors           [Updated 26.01.2017]


 

 
Inquiries regarding civil status and confirm family ties

Register of births prior to 1920 and Assembly records of civil status in year of 1932-1933 (Donetsk region) remains in Donetsk, in the territory temporarily natkonal bodies of state power of Ukraine. Therefore, the requests of citizens for providing archival information on birth, marriage, death, confirmation of relationships of the state archive provides the official answer is that these documents are temporarily natkonal site.
For a consultation to obtain information on birth, marriage, death after 1920 and in addition 1932-1933 (on the territory of modern Donetsk region), you must contact the Department of state registration of acts of civil status (DRACS), Department for state registration of the Chief of territorial administration of justice in Donetsk oblast,
address: 84301, Donetsk region, Kramatorsk, street. Park, 10. Phone: +38 (06264) 7-00-33
email: vcs@dn.drsu.gov.ua

 
The order of consideration of citizens ' requests, personal appointment, telephone consultation and email

State archives shall consider the appeals of citizens on personal reception, writing, and sent by e-mail and phone.
Personal reception of citizens and provision of phone consultations carried out by specialists of Department of using of documents ' information, at the following address: Konstantinovka, vul.Gromov, 38. Phone: +38 (06272) 2-15-42 . Reception and consultation of physical and legal persons is free of charge.
Personal reception of women, who has the honorary title "Mother heroine", disabled of the Second world war, Heroes of Socialist Labor, Heroes of the Soviet Union, Heroes of Ukraine is carried out in the first place. Special attention is given to problem solving, which treated veterans of war and labor, persons with disabilities, citizens affected by the Chernobyl disaster, large families, single mothers and other citizens who need social protection and support.
During personal reception the citizen must present a document proving his identity.
In the case that to solve the issue on a personal reception is not possible because of the complexity and need for additional study of the issue, the citizen may be asked to present it in written form.

Examples of applications:

1. Birth, marriage
2. Work experience
3. Wages
4. Seniority and wages
5. A copy extract from the decision
6. Another question

Address for correspondence: 85102, Donetsk region, Konstantinovka, Lomonosov Avenue, 156.
Also, written statements may be sent to the state archives by email: archive_dn@arch.gov.ua .

E-mail also provides advice to citizens who do not require forms of treatment. Consultations are provided by employees of the Department use of information documents of the state archive, the answer is not given on the form.
Written requests of citizens must contain name of applicant, mailing address, clearly stated question with which one turns to the archive. If necessary, should be accompanied by copies of explanatory documents, passports, employment records. A written request must be printed or written by hand legibly and clearly, signed by the applicant (applicants), specifying date.
For registration and query e-mail address of the applicant. Without the street address, the applicant's request is not accepted, applications will not be considered. Services are provided in the state language.

Archive personnel in the performance of their official authority are obliged to comply strictly with the requirements of the Law of Ukraine "On rules of ethical conduct" "About the rules of ethical behavior" and generally accepted ethical standards.
For application you can use the following sample applications.
More detailed information is available in the document: the Order of organization and holding of personal reception of citizens in the state archives of Donetsk region "The order of the state archives" order of State Archives from 16.07.2012 № 44 dated 16.07.2012

 
Schedules of reception of citizens in state archive of Donetsk region

Schedule of personal reception of citizens by the experts of Department of using information:

Monday - Friday from - 9:00 - 15:00 (room №501)
12.00-12.30 break

Personal reception is carried out at:
Donetsk region, Konstantinovka, ul. Gromov, 38 ("Ukrtelecom").


Personal reception of citizens by the administration of the state archive is carried out at:
Donetsk region, Konstantinovka, Lomonosov ave., 156, 5th floor, room 502 (Konstantinovsky District Council).


Name
Position
Reception days
Pirozhkova
Natalia
The acting Director of the archives
II and IV Wednesday of the month - 10:00 - 13:00



 
Analytical and accounting information

 
Legislation and Regulations

  • "On Citizens’ Appeals" (Law of Ukraine from 02.10.1996 № 393/96-ВР)

  • "On Principles of the State Language Policy" (Law of Ukraine from 03.07.2012 № 5029-VI)

  • "On Rules of Ethical Conduct" (Law of Ukraine from 17.05.2012 № 4722-VI)

  • Decree of President of Ukraine "On immediate measures to ensure the realization and to guarantee the constitutional right to appeals to government bodies and local governments" № 109/2008 from 07.02.2008

  • On approval of the Methodology of estimation the level of organization of work with сitizens’ аppeals in the executive branch
    (Cabinet of Ministers of Ukraine; Resolution from 24.06.2009 № 630),
        [Posted 27.11.2013]

  • The basic rules of job of the State Archives of Ukraine.
    (Approved by the Board of State Committee on Archives from 03.02.2004, protocol № 2)


  • The organization and conduct of personal reception of citizens in the State Archives of Donetsk Oblast
    (order of State Archives from 16.07.2012 № 44)


  • Standing orders of job State Archives of Donetsk Oblast
    (order of State Archives from 24.05.2012 № 33)

    (look section 7)

  • The procedure for the use of documents of the National Archival Fund of Ukraine, which belong to the State and Territorial Communities
    (order of the Ministry of Justice of Ukraine from 19.11.2013 № 2438/5)
        [Posted 13.12.2013]

  • Regulations for the Use of Documents of the National Archival Fund of Ukraine in State Archives of Donetsk Oblast
    (approved protocol Scientific and Methodological Council of State Archives of Donetsk Oblast 17.10.2008 № 5)




  • State Archives of Donetsk Oblast © 2017